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Search results for “Call Center”
Thomas Cook collapses after investors pull the plug on survival package
09/23/2019
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5:05:05 PM
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It applied for "compulsory liquidation" with immediate effect in the early hours of September 23, putting the company in the hands of external officials to wind down business operations.
Ctrip's Trip.com targets growth in Europe with airline partnerships
09/14/2019
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10:52:48 AM
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“When you have direct relationships with airlines there’s a lot more you can do around ancillaries and NDC."
TravelSky’s performance offers a view of China’s slowing air travel market
09/03/2019
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11:08:34 AM
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Overall, both domestic and foreign air travel growth benefited the company. During the first half of the year, the tech vendor boosted its revenue by 9.2% to $538 million (RMB 3.84 billion).
Travelport finally goes private this week in $4.4 billion deal
05/30/2019
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4:01:51 PM
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Analysts believe that Travelport should maintain their higher leverage relative to peers to allow them to continue investment behind their platform to maintain share.
Travelport’s plans to go private held up by Russian regulators
05/14/2019
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10:08:43 AM
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Travelport’s net revenue saw a 3 percent year-over-year decline to $656.5 million with net income declined 62 percent to $22.3 million.
Shangri-La Hotels: Adventure between personalization and privacy
07/09/2019
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4:20:56 PM
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Personalization is about recognizing a traveler on all touchpoints and acting on data to come up with relevant product and content recommendations. But while doing so, organizations can’t go wrong with tailored offers or compromise customers’ privacy.
Trip.com’s Lynn Qu on going global and building a super travel app
06/14/2019
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11:13:39 AM
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The bigger challenge for Trip.com is how to fully globalize from an organizational point of view, as well as keep that same DNA that Ctrip is known for – customer service.
Flight Centre acquires French corporate travel business
07/01/2019
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6:54:33 PM
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The two companies have worked together since 2015 when 3Mundi became part of Flight Centre's FCM Travel Solutions network as an independent licensee for the markets of France and Switzerland.
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